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[Testimonial] When in doubt, a customer loyalty program is always a great way to increase retention rates. These programs reward your loyal customers for shopping with you by giving them incentives to keep coming back. Once clients opt-in to the loyalty program, be sure to give them the royal treatment with special deals, discounts and free prizes.
[Testimonial] Customers love feeling appreciated, so be intentional about creating perks throughout the customer experience. For instance, if a customer buys a set of business cards from a company, the organization could throw in a perk for the customer with a free card holder. Small gestures like this create a positive customer experience.